Direct Payments
Learn what direct payments are, how they're paid, what you can use them on and how to set them up and manage them.
We are currently in the process of changing our Direct Payment card provider from EML Payments Ltd to allpay ltd. See the following page for more information, Pre-Paid card switchover.
What is a Direct Payment?
A Direct Payment (DP) allows you to receive money to purchase your identified care and support needs, including paying for care agencies or buying equipment.
Instead of Worcestershire County Council purchasing care for you, we will give you the budget to purchase some or all your care needs yourself. The budget can be managed by you or a representative.
Want to know more about Direct Payments?
This video will tell you about changes to DP's and the pre-payment card.
For more in depth information, download: Your Guide to Direct Payments booklet (PDF)
Give us your feedback
Worcestershire County Council would like to find out about your experiences of using a Direct Payment, your feedback on what is working well and what could be improved.
Your feedback is valuable to inform our review of the Direct Payment service and further develop our Direct Payment offer.
Please could you complete the following survey using the link below. The survey should take no more than 10 minutes to complete.
We look forward to hearing your views and thank you for your time.
Useful links
- Care and support
- Paying for care and support
- Employing a personal assistant
- Community microenterprises
- Community Services Directory
- Worcestershire Advice Network
Guidance downloads
- Direct payments leaflet, easy read (PDF)
- Direct payments leaflet (PDF)
- Your guide to direct payments (PDF)
- Your guide to direct payments, easy read (PDF)
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